“Communication is the heart of all human relations and human relations is at the heart of all human activity. Therefore, good communication skills are paramount— whether you’re a janitor or a chairman.” Rolfe Neill Masterful communication is vital for your success as a manager. Motivating employees, sharing your vision, and interacting with...

The days of employee longevity are over, and employee turnover is at an all time high. Gone are the days of working 40 years at one company, and retiring with a gold watch. Research shows, the average employee today will have seven jobs during their working lifetime. SEVEN. Here’s something you need to know...

You only have two kinds of employees: loyalists or mercenaries. Loyalists know you genuinely care about them, they believe in your cause, and they bond with other employees. Mercenaries, on the other hand, are always looking for the next biggest check – whether it’s with your company or not. If your only differentiator...

What bugs you about managing employees? If you had to point to your single biggest frustration, what would that be? Got 2 minutes to tell us about it? Here's your chance to get everything off your chest! We love getting feedback, comments, and suggestions from management professionals just like YOU; people who are in...

As we move into the holiday selling season, many of you will be adding temporary, seasonal employees—both part-time and full-time.  This will undoubtedly put a strain on your core personnel as well as stress for new people who are coming on board in the midst of higher traffic and even...